When it comes to customer education, most companies are still in reaction mode. They tend to respond to their customer requests, but they are not yet proactive in delivering a customer education strategy that is aligned with the most important goals of their business.
Reporting is a big part of business. After all, how can you know if any activity was successful if you can’t measure its impact on your team or company results? Reporting on training is highly important as it can be one of the major drivers behind customer, partner and employee KPIs.
No one would argue that the ability to sell is one of the most vital functions within any company. It is only by showcasing your product or services, and successfully persuading your clients of its merit, that you expect to make a profit as well as sustain and grow your business.
One of the great advantages of online video training is that it allows you to reach your audience well beyond your office walls. That's why having your video training platform available in your audience’s local language can make their experience smoother, more familiar and more engaging.
Are you at a loss when it comes to creating your training course? Have you identified your general pointers, but are now struggling to turn them into real content? Don’t worry. We’ve got your back! We will be sharing with you our own 8 steps process to create video training courses, one step at a time. In this article, learn about step #1: Scope.
The bugle community tool is a knowledge sharing add-on for your bugle video training platform that allows you to keep high engagement with customers, partners and employees. And, by keeping your audience engaged with your brand, your product / service, and your training, you are fostering a deeper connection that leads to higher loyalty and retention.
In the business world, retention is permanently a hot topic. We all know that it typically costs far less to retain a customer than it does to acquire a new one. This is one of the reasons the acquisition funnel needs to be optimised at every stage to ensure that no one falls through the cracks.
What if there was an online video training platform so easy to use that anyone on your company could easily manage, publish, report on, and help you improve business results? There is! Meet bugle.
Re-sellers, outsourcing and channel partners, suppliers, contractors, marketplace agents, franchisees… what do you need to do in order to keep all your partners happy and engaged?
And we’re not just saying this. Ask your sales teams if they need (more) training to do a better job: yes is the most likely answer.