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It’s been 1 year since we re-branded - Happy bugle day!

One year ago, I wrote the first article of this blog as part of the launch of the new brand of our video training platform: bugle. Today, we are celebrating all the great things that happened since we re-branded and we created a video to answer the two most frequently asked question about our brand.

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One year ago, I wrote the first article of this blog as part of the launch of the new brand of our video training platform: ...

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Sales Efficiency: the sales tools your team actually ...

There are plenty of sales tools out there, and these six categories will surely help your team be more productive and efficient. Here are the top sales tools categories that effectively leverage technology and smart integration methodologies to help your team drive more sales.

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There are plenty of sales tools out there, and these six categories will surely help your team be more productive and efficient. ...

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Course production pipeline planning template (free ...

One of the steps of a great training programme is to prioritize the course production pipeline in an effective and efficient way. This template will help do that.

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One of the steps of a great training programme is to prioritize the course production pipeline in an effective and efficient way. ...

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4 strategies to help you help your customers keep up ...

Some products (especially SaaS) can go through several product updates in short periods of time. This can make it difficult for you to help your customers keep up with the updates and, if this is not handled correctly, can have a deep negative impact in your customer’s product usage and satisfaction.

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Some products (especially SaaS) can go through several product updates in short periods of time. This can make it difficult for ...

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How to prioritize your academy’s course production ...

It is highly unlikely that you will have all the budget and resources you need to create at once every course in your training roadmap at once. This is why knowing how to prioritize your course production pipeline is so important.

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It is highly unlikely that you will have all the budget and resources you need to create at once every course in your training ...

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Fostering a sense of belonging in your remote workers

Telework — another designation for working remotely — is becoming increasingly popular. For employees, remote work is a highly attractive model: it allows them to own their work-life balance regardless of family circumstances, it avoids draining commute times and it also offers a much-desired flexibility when it comes to being able to independently manage their workload and time.

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Telework — another designation for working remotely — is becoming increasingly popular. For employees, remote ...

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The Contact Centre daily challenges you can fix with ...

Managing a contact centre requires a huge amount of flexibility: organisations needs to be able to successfully manage the daily operations of the workforce across multiple channels in order to ensure that every customer request — regardless of channel and personal journey — is fulfilled. This means juggling many activities, different people, diverse time zones… let alone the onboarding, ongoing training and reporting for all agents at all locations. This is a very demanding job, no doubt. But there is one thing that can help you ease this load and overcome some of the challenge of contact centre management: online video training.

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Managing a contact centre requires a huge amount of flexibility: organisations needs to be able to successfully manage the daily ...

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Why a video academy should be part of your content ...

Over the last few years, the use of video in content marketing has been consistently on the rise. A video academy is an excellent way to harness the power of relevant content through video while collecting valuable data: three of the best tactics rolled into one enticing learning platform.

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Over the last few years, the use of video in content marketing has been consistently on the rise. A video academy is an excellent ...

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The sales skills training you should provide in your ...

In addition to product knowledge, which is absolutely fundamental for your sales reps, different sales skills training is a key factor in boosting sales performance as well as employee confidence and motivation. But which sales skills should be part of your Sales Training Academy?

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In addition to product knowledge, which is absolutely fundamental for your sales reps, different sales skills training is a key ...

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7 steps to set up Customer Training (download guide)

In this guide, you will find the 7 steps you need to take to set up an effective and efficient Customer Training in your company. 

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In this guide, you will find the 7 steps you need to take to set up an effective and efficient Customer Training in your ...

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