In addition to product knowledge, which is absolutely fundamental for your sales reps, different sales skills training is a key factor in boosting sales performance as well as employee confidence and motivation. But which sales skills should be part of your Sales Training Academy?
In this guide, you will find the 7 steps you need to take to set up an effective and efficient Customer Training in your company.
Regardless of the innumerable benefits a sales academy can bring to your company — and there sure are plenty —, if you fail to prove the impact such an academy will have on the business, it may be difficult to get the necessary buy-in to establish it in the first place.
Creating and fostering a learning culture is quite different to simply having your Learning and Development team deliver a set of training courses. It means creating an environment where knowledge and best practices are shared between employees and teams as a constant practice. Fostering a learning culture is acknowledging that there is a growth mind-set at the core of your company's values.
Regardless of title and function, we bet that everyone would like to be more productive. Productivity and effectiveness are increasingly important, especially at the pace that your list of responsibilities and to-dos grows, as it can quickly become overwhelming. These tips are for everyone looking for a more agile way of getting things done.
On our professional and personal lives we are all inundated with content. Nowadays, anyone can post online whatever they deem important. Yet, the more content is available, the more people look for real thought leaders you can trust.
A small budget is very often the reason why companies don’t go ahead with training. But whether you need to train your team, your customers or your partners, a low budget doesn’t necessarily mean you need to give up on the idea, or that you won’t have a professional outcome. Check out these 5 tips and you will see that a small budget may no longer be an issue.
User guides, like instruction booklets, have a bad reputation. Way too often, the first thing that comes to mind when we think of user manuals is text-heavy content that is difficult to understand, incredibly technical and hardly ever focused on the actual problem we need to solve at any given moment. Moreover, the much-needed manual is never at hand when we need it the most!
Customer Success teams often wonder whether the type of product should dictate their customer education tactics. Does a self-service product require a different customer education approach from a more complex one? This article aims to clarify our opinion on this matter.
Getting your team excited about corporate training isn’t always easy. This article will show you a few simple steps you can take to ensure the necessary by-in to your learning opportunities without issuing an ultimatum.