In this guide, you will learn how to build a solid communication plan to launch (or re-launch) your academy successfully, and keep your audience engaged and coming back for more. Even if you are not a marketing guru.
As you know, bugle offers detailed reporting on your training, audience and community tool. But, did you know you can also monitor and analyse your audience’s quizzes and evaluation results?
There are different stages of connection, trust, and mutual knowledge in any relationship, whether it is romantic or in business. And depending on how you carry the relationship it can lead to getting down on one knee and get a yes, or… churn. So, how can you make your customers fall in love with your brand?
When it comes to customer onboarding, everyone agrees: “You never get a second chance to make a first impression.” The quality and success of your relationship with any new customer is highly dependent upon your first contact with them.
One of the big red flags for customer churn is lack of engagement with your product and your company. Once your customers stop using your product and stop answering your calls, it's just a quick step for them to cut all ties. The trick to avoid this is to keep them happy and engaged. But how do you do that?
Video production doesn’t have to be costly. This article will give you a few options of free or inexpensive video production tools that will help you achieve professional results by a fraction of the cost you are probably expecting.
Our digital learning solutions team has put together a handy step by step guide that outlines the 8 steps you need to follow to create an effective video training course.
Customer service, customer support and customer success are sometimes used interchangeably to refer to the same service. But do you know the difference between the three?
How satisfied are you with your customer onboarding process? Would you say it is as effective as it could be? Are you confident your customer funnel does not become narrower after their first visit? In business, as in real life, you generally only have one chance to make a strong impression. A successful customer onboarding strategy does more than attracting customers: it also makes them stay, converting them into long-term paying users.
This is the final step of your video training creation journey: course set up and deployment. After going through the previous 7 steps, where you’ve prepared, created and gathered all the elements, your course is now ready to be published! In this article, see what you´ll need to do, to assemble and publish all your content outputs and launch your video training course.