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The training metrics your CEO actually cares about

In the words of Peter Drucker "If you can't measure it, you can't improve it". This sentence refers to the undeniable importance of measuring results before and after the implementation of any change. Metrics fuel decision-making, decide budget allocations, and weigh the impact of our business choices — it is only natural that learning and development activities are dictated by them too.

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In the words of Peter Drucker "If you can't measure it, you can't improve it". This sentence refers to the undeniable importance ...

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10 Training Trends for 2019: what your customers, ...

One of the most frequently asked questions in any business, as the last quarter comes close, is: “What should we be taking into consideration as we draw our strategic plans for next year?”

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One of the most frequently asked questions in any business, as the last quarter comes close, is: “What should we be taking into ...

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5 Reasons why customers leave and 5 tips to prevent it

Customers are the backbone of a business. Without customers, a business loses more than revenue: it loses purpose. Attracting and retaining customers is a top priority for any company. Ironically, these are also the top-of-mind challenges most business owners quote when asked about what’s holding them back.

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Customers are the backbone of a business. Without customers, a business loses more than revenue: it loses purpose. Attracting and ...

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16 reasons to incorporate a training academy in your ...

The last quarter of the year is a busy time for most companies: in addition to the annual wrap-up that takes place amidst the growing holiday excitement, it is also time to plan and create a strategy for next year — which makes it the perfect time to build a business case for a company academy. 

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The last quarter of the year is a busy time for most companies: in addition to the annual wrap-up that takes place amidst the ...

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The Simple Economics of Customer Education (Download ...

If you’re invested in customer success, you’re probably constantly wondering whether you are doing everything you can to maximize your customer retention rate.

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If you’re invested in customer success, you’re probably constantly wondering whether you are doing everything you can to maximize ...

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15 signs your company is having growth pains & 7 tips ...

Download this checklist to help you understand if your company is experiencing growth pains and how well your team is handling them. Also, you can find 7 practical tips that will help you deal with growth and successfully prepare for a sustainable future. 

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Download this checklist to help you understand if your company is experiencing growth pains and how well your team is handling ...

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Is it time to get online video training for your ...

Download this checklist and find out if it is time to get an online video training platform for your company to educate customers, partners and employees. 

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Download this checklist and find out if it is time to get an online video training platform for your company to educate ...

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Why training certificates are great for business

Offering certification is a way of setting your company apart as an industry leader, and it can also guarantee that your customers, partners and employees retained your training message and have an official (and beautiful!) Certificate to show for it.

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Offering certification is a way of setting your company apart as an industry leader, and it can also guarantee that your ...

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The top 5 reasons to choose online video training for ...

Videos have become a large part of our online experience, both for entertainment purposes as well as business operations. Videos are being increasingly used as an educational tool for workforce training, including new employee orientation, company policies, legal requirements, sales and partners training and even as a medium to learn how to operate a certain piece of equipment or software. It is undeniable that video beats other training formats.

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Videos have become a large part of our online experience, both for entertainment purposes as well as business operations. Videos ...

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Stop churn, facilitate growth: why customer education ...

In the business world, retention is permanently a hot topic. We all know that it typically costs far less to retain a customer than it does to acquire a new one. This is one of the reasons the acquisition funnel needs to be optimised at every stage to ensure that no one falls through the cracks.

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In the business world, retention is permanently a hot topic. We all know that it typically costs far less to retain a customer ...

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