A small budget is very often the reason why companies don’t go ahead with training. But whether you need to train your team, your customers or your partners, a low budget doesn’t necessarily mean you need to give up on the idea, or that you won’t have a professional outcome. Check out these 5 tips and you will see that a small budget may no longer be an issue.
User guides, like instruction booklets, have a bad reputation. Way too often, the first thing that comes to mind when we think of user manuals is text-heavy content that is difficult to understand, incredibly technical and hardly ever focused on the actual problem we need to solve at any given moment. Moreover, the much-needed manual is never at hand when we need it the most!
Customer Success teams often wonder whether the type of product should dictate their customer education tactics. Does a self-service product require a different customer education approach from a more complex one? This article aims to clarify our opinion on this matter.
Getting your team excited about corporate training isn’t always easy. This article will show you a few simple steps you can take to ensure the necessary by-in to your learning opportunities without issuing an ultimatum.
Attracting and converting leads is one of the highest priority goals in marketing. In addition to the typical marketing challenges — driving traffic and engagement, rank first in search engines, increase brand awareness, just to name a few — there’s an extra level of difficulty: not all leads are created equal and highly qualified leads are the most desirable.
Having a robust partner network is important for your business’ growth, success and longevity. Partners can give your business a competitive edge, additional resources, a larger customer base… not to mention access to new products or services, and the possibility to take over specific activities that can be outsourced.
In this guide, you will learn how to build a solid communication plan to launch (or re-launch) your academy successfully, and keep your audience engaged and coming back for more. Even if you are not a marketing guru.
As you know, bugle offers detailed reporting on your training, audience and community tool. But, did you know you can also monitor and analyse your audience’s quizzes and evaluation results?
There are different stages of connection, trust, and mutual knowledge in any relationship, whether it is romantic or in business. And depending on how you carry the relationship it can lead to getting down on one knee and get a yes, or… churn. So, how can you make your customers fall in love with your brand?
When it comes to customer onboarding, everyone agrees: “You never get a second chance to make a first impression.” The quality and success of your relationship with any new customer is highly dependent upon your first contact with them.